DC33 Terms & Conditions — Transparent, Simple & Fair

These Terms & Conditions DC33 and its website dc33.world and its users. By creating an account, making a deposit, or using any of DC33's services, you are deemed to have fully accepted these terms.

DC33 reserves the right to update these terms and conditions at any time. Changes will be announced on the website, and registered users will be notified by email of any major updates. Continued use of the service after any changes constitutes your acceptance of the revised terms.

This service is strictly for adults aged 18 and above. Use of DC33 by minors is strictly prohibited, and DC33 reserves the right to request ID for age verification at any time.

To open an account at DC33, you must provide accurate and complete information. Registering with false or incorrect details may result in account closure and forfeiture of deposited funds.

Information required for registration:

• Full name (as shown on your National ID)
• Active mobile number (registered with bKash/Nagad/Rocket)
• Active email address
• Date of birth (to verify 18+ eligibility)

Each person may hold only one account at DC33. If multiple accounts are detected from the same device, IP address, or payment method, all associated accounts will be closed. You are responsible for keeping your account password confidential — it must not be shared with anyone.

As part of its KYC (Know Your Customer) process, DC33 may request a copy of your national ID or passport — particularly before processing large withdrawal amounts, where verification may be mandatory.

DC33 supports the following payment methods: bKash, Nagad, Rocket, and Bank Transfer. The minimum deposit is ৳200 for bKash, Nagad, and Rocket, and ৳1,000 for Bank Transfer.

For withdrawals:

• Minimum withdrawal is ৳500 (Mobile Banking) and ৳1,000 (Bank Transfer)
• Withdrawals can only be made to the payment method registered on your account
• KYC verification may be required before your first withdrawal
• In cases of suspicious activity, withdrawals may be held pending additional verification

DC33 does not charge any transaction fees across all payment methods. However, your bank or mobile banking provider may apply their own charges — DC33 is not responsible for those fees.

All bonuses, vouchers, and promo offers at DC33 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

General Bonus Terms:

• Bonus balance cannot be withdrawn directly — wagering requirements must be met first
• Only one bonus may be active at a time
• Expired bonuses will be cancelled automatically
• DC33 reserves the right to modify or cancel any bonus offer at its discretion
• The same person or household may not claim the same bonus more than once

Wagering requirements for the Welcome Bonus are typically x5 to x7. This means the bonus amount must be wagered the specified number of times before it becomes eligible for withdrawal.

DC33's support team will never ask for your PIN, password, or OTP by phone or message. If anyone does, it's a scam — report it immediately at support@dc33.world.

Once a bet is placed at DC33, it cannot be changed or cancelled — except where the Cash Out feature is available, which allows you to close a bet during a match under specific conditions. Bets placed on Live Betting are confirmed instantly.

DC33 reserves the right to void bets in the following circumstances:

• If a match or event is cancelled
• If incorrect odds are displayed due to a technical error
• If evidence of match manipulation is found
• Due to odds errors or data feed issues

Bets are typically settled within 15 minutes of the match result being confirmed. In some cases — particularly for abandoned matches or disputed results — settlement may take longer pending an official outcome.

The following actions are strictly prohibited at DC33. Violations may result in account closure and forfeiture of your balance:

• Creating multiple accounts or operating another member's account
• Coordinated betting to exploit bonus offers (arb betting)
• Deliberately exploiting technical errors on the platform
• Money laundering or any illegal financial activity
• Harassing or defrauding other members
• Attempting to hack DC33's systems or data

DC33 treats your personal information with the utmost care. Your name, mobile number, email, and financial details will never be sold or shared with third parties — except where required for payment processing or legal obligations.

Information DC33 collects:

• Personal information provided at registration
• Transaction records & history
• Device & IP information (for security purposes)
• Gaming Activity History

For more information, visit our Privacy Policy Read.

At DC33, responsible gaming is not just a rule — it is a responsibility. Our goal is to keep gaming a source of enjoyment, not a source of problems.

Responsible gaming tools available at DC33:

• Deposit Limits — Set your daily, weekly, or monthly deposit limit
• Betting Limit — set a maximum stake per bet
• Cooling Off — Take a break from betting for a set period of time
• Self-Exclusion — opt yourself out completely at any time

For more details Responsible Gaming Visit the page. If you need assistance, contact us at support@dc33.world.

DC33 reserves the right to suspend or permanently close any account for the following reasons:

• Any violation of these terms and conditions
• Registering with false or incorrect information
• Bonus abuse or fraudulent activity
• Extended Inactivity (no login for more than 12 months)
• If the account is found to belong to a minor

If an account is suspended, all bets will be voided and any valid balance will be returned. However, balances may be forfeited if the account was involved in prohibited activities.

You may also contact support at any time to close your account. Make sure to complete any pending bonus wagering requirements before closing — otherwise your bonus balance will be forfeited.

If you have a dispute with DC33, please start by emailing us the full details at support@dc33.world. Our team usually responds within 24 to 48 hours, and most issues are resolved at this stage.

Please include the following information when submitting a complaint:

• Your registered email address and username
• A detailed description of the issue, including date and time
• The relevant transaction ID or bet ID (if available)
• Screenshot or other supporting evidence (if available)

DC33 takes all complaints seriously and works to resolve them fairly. If a member is not satisfied with the outcome, they may request external mediation.